Cancellation and Refund Policy

What you are buying

ContentOS is a software service delivered online. There is nothing to ship. Your plan is active as soon as the payment succeeds, and prices are shown in Indian rupees including GST on our pricing page.

Cancelling

• You can cancel your subscription at any time from Billing in your workspace. You do not need to contact us.
• After you cancel, you keep access until the end of the period you have already paid for, and we do not charge you again.
• Cancelling does not delete your content. You can export it, or ask us to delete it from our data deletion page.

Refunds

• Subscription fees are non-refundable for the period already started, except where the law requires a refund or we state otherwise when you buy.
• If you were charged by mistake, charged twice, or charged after you cancelled, tell us within 30 days and we will refund the amount in full.
• If a payment failed but money left your account, it is normally returned by your bank on its own within 5 to 7 working days. If it is not, write to us with the payment reference.

How refunds are paid

An approved refund goes back to the original payment method. It is started within 3 working days of approval and normally reaches you within 5 to 7 working days, depending on your bank or card issuer.

Contact

Write to contact@contentos.social with your account email and the payment reference. ContentOS is operated by Alevate Spaces Private Limited, CIN U74103GJ2025PTC170404, Vadodara, Gujarat, India. See also our Terms of Service and Contact page.